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Letterbox Livefoods
LETTERBOX LIVEFOODS · HELP & ADVICE

Cookie Policy

What this site stores in your browser, why it is used and how to remove it.

Cookies and similar storage

Cookies, session storage and local storage support account sign-in, baskets, checkout and saved settings. Session storage normally lasts for a browser-tab session, although restoring a session may restore it. Local storage remains until the site or your browser removes it.

The shop does not offer optional advertising or site-analytics settings. Hosting, account and payment services may still use storage to operate their features and protect against misuse. Following an external link takes you to another site with its own settings.

Storage used on this site

Account, shopping and preference storage
Name or groupPurpose and duration
__Secure-hc-auth-access
__Secure-hc-auth-refresh
Cookies that keep you signed in. Access sessions refresh when needed; the refresh cookie lasts for up to 30 days before renewal, or until you sign out.
__Secure-hc-sso-*Temporary cookies that support sign-in between our shops. They expire after five minutes or are removed when the sign-in handover completes.
hc-cart-letterbox-livefoods
hc-paid-checkouts-letterbox-livefoods
Local storage that reconnects your basket to checkout and helps clear a basket after confirmed payment. Payment-confirmation references are used for up to 24 hours; stored entries remain until removed by the site or your browser.
hc-letterbox-*Session storage that keeps your basket connected while you move between the shop, feeding guides and checkout.
letterboxRegularDeliveryDraft
hc-regular-delivery-letterbox-livefoods
hc-checkout-auth-return
hc-cross-store-sso-attempted-v1
Session or local storage that carries regular-delivery choices and sign-in progress through checkout. These details may be cleared on completion or expiry. Saving a choice does not itself complete an order.
lbPrivacyPreferenceV1Local storage written only when you save essential-only settings. Holds the preference and expiry time, valid for 180 days or until removed in settings. The site removes expired entries on a later visit.

Payment and security services

Stripe may use cookies and similar technology for payment features, authentication and fraud prevention when its payment forms load. These are separate from the preference saved on our settings page. See Stripe’s privacy and cookie information ↗.

Short-lived storage may also support password recovery and hosting security.

Your controls

Open cookie settings →

You can remove the saved preference or the regular-delivery draft stored for the current tab there. Your browser can block or delete other website storage. Blocking essential storage may interrupt sign-in, baskets or checkout.

Changing browser settings does not cancel an order or regular delivery. See our Privacy Policy for information about accounts, checkout and support.

← Back to the shopUpdated 17 October 2026